Legal Information

1. Introduction & Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you") and Aurora Accounting, a professional services firm registered in Dubai, United Arab Emirates ("Aurora," "we," "us"). By accessing this website (aursol-accounting.com) or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in accordance with Federal Law No. 15 of 2020 on Consumer Protection and its Executive Regulations (Cabinet Resolution No. 66 of 2023).

2. Services Description

Aurora Accounting provides professional accounting, bookkeeping, VAT filing, corporate tax preparation, financial reporting, CFO advisory, crypto accounting, and related financial record-keeping services ("Services") to businesses registered in the UAE (freezone and mainland) and, on a case-by-case basis, in other jurisdictions. The specific scope, deliverables, fees, timelines, and service levels for each engagement are defined in the individual Service Agreement signed by both parties.

3. Nature of Services & Limitations

Our Services are limited to accounting and financial record-keeping. Aurora Accounting does not provide: (a) legal advice or legal representation; (b) investment or financial advisory services; (c) tax planning or tax optimization strategies; (d) audit opinions or assurance services (unless separately engaged under specific terms); (e) guarantees regarding tax outcomes, audit results, or regulatory decisions. All financial reports and documents we produce are based solely on the information provided by the Client and are prepared in accordance with International Financial Reporting Standards (IFRS) where applicable.

4. Client Obligations

The Client is responsible for: (a) providing accurate, complete, and timely financial information, documents, and access required to perform the Services; (b) reviewing the accuracy of all deliverables produced by Aurora; (c) making all business and financial decisions independently; (d) meeting all statutory filing deadlines and regulatory obligations; (e) maintaining proper authorization for all financial transactions reported to Aurora; (f) notifying Aurora promptly of any material changes in business structure, ownership, or operations that may affect the Services.

5. Fees & Payment

All fees are stated in UAE Dirhams (AED) and are exclusive of Value Added Tax (VAT) at the prevailing rate (currently 5%). Fees are payable monthly in advance for recurring services, annually for annual services, and upon engagement for one-time services, unless otherwise specified in the Service Agreement. Late payments may result in service suspension after 14 days of written notice. Aurora reserves the right to adjust fees with 30 days' prior written notice. The Client shall not be charged for recruitment, visa, or administrative costs related to Aurora's internal operations.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and financial information exchanged during the engagement. Aurora will not disclose Client information to third parties except: (a) as required by UAE law or regulation; (b) as necessary to fulfill the Services (e.g., filing with the Federal Tax Authority, liaising with auditors upon Client's instruction); (c) with the Client's prior written consent. This obligation survives termination of the Service Agreement.

7. Limitation of Liability

Aurora Accounting exercises professional care and diligence in performing all Services. However, Aurora shall not be liable for: (a) errors or omissions resulting from inaccurate, incomplete, or delayed information provided by the Client; (b) business decisions made by the Client based on financial reports or data produced by Aurora; (c) changes in tax law, regulatory requirements, or government policies occurring after the delivery of Services; (d) any indirect, consequential, or incidental damages. Aurora's total liability under any Service Agreement shall not exceed the total fees paid by the Client for the relevant service period. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable UAE law.

8. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, design elements, and software — is the property of Aurora Accounting and is protected by applicable copyright and trademark laws of the UAE. All third-party trademarks, logos, and brand names referenced on this site (including but not limited to Zoho Books, QuickBooks, Xero) are the property of their respective owners and are used for identification purposes only. Their use does not imply endorsement or affiliation.

9. Termination

Either party may terminate the Service Agreement with 30 days' written notice, unless otherwise specified. Aurora reserves the right to terminate immediately if: (a) the Client fails to provide required information after two written requests; (b) the Client engages in activities that Aurora reasonably believes to be unlawful; (c) the Client fails to pay outstanding fees after the notice period. Upon termination, Aurora will deliver all completed work product and Client data within 14 business days. Record retention obligations survive termination as described in the Privacy Policy.

10. Dispute Resolution

Any disputes arising from these Terms or the Service Agreement shall first be resolved through good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to the competent courts of Dubai, United Arab Emirates. These Terms are governed by and construed in accordance with the federal laws of the United Arab Emirates.

11. Amendments

Aurora Accounting reserves the right to update these Terms from time to time. Changes will be posted on this page with an updated version number and effective date. Continued use of our website or Services after any modification constitutes acceptance of the revised Terms. Material changes will be communicated to active Clients via email at least 14 days before taking effect.

This Privacy Policy describes how Aurora Accounting ("Aurora," "we," "us") collects, uses, stores, and protects personal data in compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection ("PDPL"), the DIFC Data Protection Law No. 5 of 2020, and applicable data protection regulations.

1. Data Controller

Aurora Accounting, registered in Dubai, United Arab Emirates, is the data controller for personal data collected through this website and in the course of providing Services. For all data-related inquiries, contact us at: hello-accounting@aursol.com.

2. Personal Data We Collect

Website visitors: Name, email address, company name, and any information voluntarily submitted through contact forms or consultation bookings. Technical data such as IP address, browser type, and pages visited (via cookies — see Cookie Policy).

Clients under Service Agreement: Business owner and authorized representative names, Emirates ID numbers (where required for regulatory filings), contact information (email, phone, address), company trade license details, financial transaction records, bank statements and bank feed data, invoices, receipts, and expense documentation, employee data (if HR/payroll-related services are engaged), VAT and corporate tax documentation, and any other financial records necessary to perform the agreed Services.

3. Legal Basis for Processing

We process personal data on the following legal bases as permitted under the PDPL: (a) Contractual necessity — processing required to perform our Service Agreement with you; (b) Legal obligation — processing required to comply with UAE tax law, FTA regulations, and other statutory requirements; (c) Legitimate interest — processing necessary for our business operations (e.g., improving services, internal analytics), balanced against your rights; (d) Consent — where you have given explicit consent for specific processing (e.g., marketing communications, cookies). You may withdraw consent at any time without affecting the lawfulness of prior processing.

4. How We Use Your Data

We use personal data to: provide accounting, bookkeeping, and financial services as agreed; prepare and file VAT returns, corporate tax returns, and other regulatory submissions with the Federal Tax Authority (FTA); generate financial reports, statements, and management accounts; communicate with you regarding your account and services; comply with applicable laws, regulations, and professional standards; improve our services and website experience; and respond to your inquiries and support requests.

5. Data Sharing & Recipients

We do not sell, rent, or trade your personal data. We may share data with: (a) Federal Tax Authority (FTA) — as required for VAT and corporate tax filings; (b) Licensed auditors — upon your instruction, to support audit processes; (c) Cloud service providers — who host our accounting systems (e.g., Zoho, Xero) under data processing agreements with appropriate safeguards; (d) Banking institutions — where necessary for bank feed integration authorized by you; (e) Legal and regulatory authorities — where required by UAE law or court order. All third-party service providers are contractually obligated to protect your data and process it only as instructed by us.

6. International Data Transfers

Your financial data is primarily stored and processed within the UAE. Where cloud services involve servers outside the UAE, we ensure that appropriate safeguards are in place, including data processing agreements with providers that meet or exceed PDPL protection standards. We do not transfer Client financial records to jurisdictions outside the UAE without your explicit consent, except where required by law.

7. Data Retention

We retain personal data as follows: Financial records and tax documentation: minimum 5 years from the end of the relevant tax period, as required by the FTA. Service Agreement records: duration of the business relationship plus 2 years. Website inquiry data: 12 months from the date of inquiry, unless a Service Agreement is entered into. Marketing consent records: until consent is withdrawn. Upon expiry of the retention period or upon your valid deletion request (subject to legal obligations), we securely destroy or anonymize your data.

8. Your Rights as a Data Subject

Under the PDPL, you have the right to: (a) Access — request a copy of the personal data we hold about you; (b) Correction — request correction of inaccurate or incomplete data; (c) Erasure — request deletion of your data (subject to legal retention requirements); (d) Restriction — request that we restrict processing of your data in certain circumstances; (e) Data portability — receive your data in a structured, commonly used format; (f) Withdraw consent — withdraw consent at any time for processing based on consent; (g) Lodge a complaint — submit a complaint to the UAE Data Office if you believe your data rights have been violated. To exercise any of these rights, email us at hello-accounting@aursol.com. We will respond within 30 days.

9. Data Security

We implement industry-standard technical and organizational measures to protect your data, including: encryption of data in transit and at rest, role-based access controls limiting data access to authorized personnel only, regular security assessments and vulnerability monitoring, secure password policies and multi-factor authentication, employee training on data protection and confidentiality, and incident response procedures for potential data breaches. In the event of a data breach that may affect your rights, we will notify you and the relevant authorities as required by law.

10. Children's Data

Our Services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor's data has been submitted to us, please contact us immediately for deletion.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised version number and effective date. We encourage you to review this page periodically. Material changes will be communicated to active Clients via email.

This Cookie Policy explains how Aurora Accounting uses cookies and similar technologies on our website (aursol-accounting.com) in compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection ("PDPL").

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, understand how you use the site, and improve your experience. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).

2. Types of Cookies We Use

Essential cookies: Required for basic website functionality, such as navigation, form submissions, and security. These cookies do not collect personal data used for marketing and cannot be disabled without impairing site functionality.

Performance & analytics cookies: Help us understand how visitors interact with our website — which pages are visited most, how long visitors stay, and where they come from. We use Google Analytics with anonymized IP addresses. These cookies are only placed with your explicit consent.

Functional cookies: Remember your preferences (such as theme or language selection) to enhance your experience. These cookies are only placed with your explicit consent.

We do not currently use marketing, advertising, or third-party tracking cookies. If this changes in the future, we will update this policy and request your consent before placing such cookies.

3. Your Consent

In accordance with the PDPL, we request your explicit consent before placing any non-essential cookies on your device. When you first visit our website, a cookie consent banner will be displayed, giving you the choice to: accept all cookies, reject non-essential cookies, or manage your preferences by category. Pre-ticked consent boxes are not used. You can change or withdraw your cookie preferences at any time by clicking "Cookie Settings" in the website footer. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

4. Third-Party Services

Some cookies are placed by third-party services integrated into our website. Currently, these include: Google Fonts (fonts.googleapis.com) — for typography rendering; Cal.com — for consultation booking functionality. Each third-party service operates under its own privacy policy. We encourage you to review their policies for information on their data practices.

5. Managing & Deleting Cookies

In addition to using our cookie consent banner, you can manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that blocking essential cookies may affect website functionality. For instructions specific to your browser, visit your browser's help section or allaboutcookies.org.

6. Cookie Retention

Essential cookies expire at the end of your browsing session. Analytics cookies are retained for up to 12 months. Functional cookies persist for up to 6 months or until you clear them manually.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in the cookies we use or for legal reasons. Updates will be posted on this page with a revised version number and date. If we introduce new categories of cookies (e.g., marketing cookies), we will seek your consent before placing them.

1. General Pricing Information

All prices displayed on this website — including plan pricing, add-on fees, and calculator estimates — are for informational purposes only and do not constitute a public offer as defined under Federal Law No. 15 of 2020 on Consumer Protection or any other applicable law of the UAE. Published prices represent starting rates ("from") and may vary based on the specific requirements and complexity of each engagement.

2. VAT & Taxes

All prices shown are exclusive of Value Added Tax (VAT). VAT is charged at the prevailing rate (currently 5%) in accordance with UAE Federal Decree-Law No. 8 of 2017 on Value Added Tax. The total amount payable, including VAT, will be specified in your individual Service Agreement and invoices.

3. Pricing Modifications

Aurora Accounting reserves the right to modify, update, or discontinue any pricing plans, add-on packages, or service terms at any time. Changes to pricing for existing Clients will be communicated with at least 30 days' prior written notice and will take effect from the next billing period. Price changes do not apply retroactively to prepaid service periods.

4. Service Agreement Prevails

The actual cost of services shall be determined solely by the individual Service Agreement between Aurora Accounting and the Client. In the event of any discrepancy between website pricing and the Service Agreement, the Service Agreement prevails.

5. Calculator Estimates

The Plan Calculator on this website provides indicative estimates based on the parameters you select. Actual costs may differ depending on: the complexity of your accounting requirements, transaction volumes and types, number of entities or jurisdictions involved, and any additional services or customizations requested. Calculator estimates do not include potential one-time setup fees, data migration costs, or third-party expenses (e.g., software subscriptions where applicable).

6. Payment Terms

Recurring services are billed monthly in advance. Annual services are billed once per year upon engagement or renewal. One-time fees are charged upon engagement. Accepted payment methods and detailed payment terms are specified in the Service Agreement. Late payments may result in service suspension as described in the Terms of Service.

7. Comparison Data

Where the website displays cost comparisons between Aurora's services and in-house hiring costs, such data is based on publicly available salary benchmarks (including Glassdoor, Indeed, and SalaryExpert) for the Dubai, UAE market. Employer overhead estimates (visa, insurance, gratuity, etc.) are industry approximations. Actual in-house costs may vary. Comparisons are provided for illustrative purposes only.

8. Currency

All fees are stated in UAE Dirhams (AED). If payment is made in a different currency, the Client bears all currency conversion costs and exchange rate risk.

9. Contact

For the most current pricing, detailed quotes, or any questions regarding fees, please contact us at hello-accounting@aursol.com.